Q.1: How are orders confirmed?
Once we receive your order, it will be followed by a verification call from our representative for confirmation of order.
Q.2: Can I modify an order after placing it?
Order can be modified within two days.
Q.3: How can I check the status of my order?
You can check the status of your order by contacting us:
UAN: 0308-4449771
Email: info@boardgear.com
Q.4: How can I pay my order?
You can pay via Cash service.
Q.5: What are the delivery charges?
Delivery installation will be complementary within Lahore and Islamabad, whereas other than these cities only installation charges will be applicable .
Q.6: What is the delivery time for my order?
Delivery time will be mentioned in your order. it will also be communicated on call after the confirmation and clarifications of size, quantity, design, material and finishes.
Q.7: Can I ship my order outside Pakistan?
For now, our services are only available within Pakistan.
Q.8: Can I cancel my order?
You can cancel your order within 2 days. After 2 days, the order will not be canceled.
Q.9: When will I receive my refund after order cancellation?
You will receive your refund after order cancellation in 15-20 working days.
Q.10: How do I contact the customer service department?
You can contact us with any of these methods:
- Using our website: Website contact foam
- Using our UAN: 0308-4449771 (Monday to Saturday 10:30AM to 7:30PM
- Using our Email: info@broadgearfurniture.com